Supermarket Trade Show 2024/Kodawari Food Fair 2024/Delicatessen Trade Show 2024

Contact us

Overseas Secretariat: Congrès Inc.

Phone number:
+81-3-3510-3735
Email address:
super@congre.co.jp

FAQ

Q1. Is it possible to enter for all three days with one visitor badge?
You can enter for all three days with one visitor badge. However, in the event of returning or losing the visitor badge, a new one will be required. Please print it again in A4 and color. Please note if you plan to attend on multiple days.
Q2. I have run out of business cards and currently do not have any.
Please make sure to prepare your visitor badge and business card to place them in the holder provided at the venue.
Q3. Is it allowed to take photographs inside the venue?
Photography is not prohibited, but please make sure to obtain permission from the subjects being photographed.
Q4. Is re-entry allowed at the venue?
If you have a visitor badge, you can re-enter as many times as you like.
Q5. If I want to change the scheduled visit date that I set during pre-registration, is there any procedure required?
No need for any changes or contacting the secretariat. Please proceed with your visit as planned.
Q6. I have completed pre-registration. How can I enter the exhibition?
After completing pre-registration, your visitor badge will be issued. Please print it out in A4 size and color and bring it along with your business card. On the day of the event, secretariat staff at the entrance will scan the QR code printed on the visitor badge.
Q7. I'm having trouble with my pre-registration.

Please contact the following.

Overseas Secretariat: Congrès Inc.
Phone number: +81-3-3510-3735
Email address: super@congre.co.jp

Q8. I have completed the pre-registration, but I cannot find the registration completion email.

Please contact the following.

Overseas Secretariat: Congrès Inc.
Phone number: +81-3-3510-3735
Email address: super@congre.co.jp

Q9. I have completed the pre-registration, but is it necessary to print out the visitor badge?
A visitor badge (A4 size and color) is mandatory, so please print it out yourself and bring it along with your business card.
Q10. If I complete pre-registration, can I enter all three exhibitions?
Pre-registration and the visitor badge are applicable for all three exhibitions, allowing entry to all three with a single registration.
Q11. I have an invitation ticket. Is pre-registration still necessary?
For smooth entry, we kindly ask you to complete pre-registration before your visit. Please note that one invitation ticket is required for each individual for pre-registration.
Q12. I forgot to print out the visitor badge. Can I still enter?
If you do not have a printed visitor badge, entry is not allowed. For those who have pre-registered but forgot to print out or do not have access to a printer, temporary printing facilities will be available at the entrance. Please note that there is a limited number of printers, and we appreciate your understanding in case of any inconvenience.
Q13. Is it possible to preview exhibitor and product information in advance?
You can check exhibitor and product information through the official website‘s exhibitor and product search system, “Retail Trend”.
*Retail Trend is only in Japanese.